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Event title

Tackling digital & social exclusion – local workshop

Event details

30 November 2017 10:30
30 November 2017 15:45
Maclean Room, Eden Court Theatre, Bishop's Road, Inverness, IV3 5SA. (view google map)
Haldis Watson, haldis.watson@scvo.org.uk
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Join us at a local workshop to explore together how we can provide effective support to those facing digital and social exclusion.


Are you involved in working to tackle social exclusion? Whether you are working to support people to address barriers to employment, aiming to reduce social isolation or addressing other issues related to poverty and inequality, we would love for you to join us at one of our local roadshows. Timed broadly to coincide with the roll-out of full-service Universal Credit across Scotland, we want to explore the role local organisations can play in closing the digital divide, tackling the ‘poverty premium’ and preparing for a digital-by-default welfare system.


Tea, coffee and biscuits will be served from 10am.  

10.30am – David McNeill, Director of Digital Participation to welcome you and give you a brief introduction to the day, the organisations in the room and why digital inclusion is important. 

11:00am – Case study: Presentation by a local organisation working to tackle digital exclusion 

11:30am – Workshop sessions 1 & 2*

  • Workshop 1 – Universal Credit with DWP 
    Hear about and discuss Universal Credit with DWP and have a go at navigating the online application form. 
  • Workshop 2 – Our Digital Participation Retrospective
    An opportunity to reflect on what is working on the digital participation front locally and what could work going forward. 

12.30pm – Lunch, networking and hearing about offers of support for the third sector 

1:15pm – Workshop sessions 1 & 2 (repeated)*

2:15pm – Workshop session 3 – Digital Champions in your organisation 
An active session to find out more about Digital Champions and how you can help to pass on digital skills to those you support. 

3:15pm – Panel round-up – an opportunity to reflect on the days key messages and to ask a panel of those actively involved in digital participation your questions.

3.45pm – Close

*Please note, you will have the opportunity to attend all workshops on the day. Workshops 1 and 2 will run concurrently and be repeated so you can attend both.