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Event title

Understanding tenant needs: better intelligence, better services

Event details

21 November 2016 10:00
21 November 2016 15:00
Wheatley Academy, 25 Cochrane Street, Glasgow, G1 1HL. (view google map)
Ilse Mackinnon, Ilse.Mackinnon@scvo.org.uk
Book Here

This event brings together housing associations, public and third sector bodies with a housing remit, and academics researching tenant and housing-related issues. The event will showcase examples of projects which have used research and data in new ways to help improve services for tenants. It will then provide opportunities to network with charities and academics who work in related fields, to discuss shared interest areas, explore how existing research and information can be used in a smarter way, and identify new ways to fill knowledge gaps.  This is a free event, funded by the Scottish Civil Society Data Partnership and hosted by SCVO and SFHA.

Who should attend?

The event is aimed at housing associations, academics, public sector, health sector and third sector organisations interested in housing research related issues:

  • Understanding tenant needs
  • Collaborating across sectors and organisations to better understand tenants and their needs – now and in the future
  • Making better use of existing data and intelligence around housing
  • Funding good quality research and evidence gathering
  • Understanding the role housing plays in health and wellbeing
  • Understanding the needs of specific tenant groups: older people, supported housing tenants, disabled tenants, low-income tenants, poverty and welfare, refugees, homelessness, rural issues etc.


  • Adam Lang, Shelter Scotland
  • Margaret Brannan, Queen’s Cross Housing Association
  • Elaine Byrne, Scottish Housing Network
  • Sharon Muirhead, Wheatley Group
  • Dr Neil Hamlet, Consultant in Public Health Medicine, NHS Fife
  • Gillian Young, Newhaven Research
  • Prof Isobel Anderson, Stirling University

Detailed programme here