Scottish Council for Voluntary Organisations

Quick start guide

First steps and features The home screen On login, you will be taken to your home screen - this is where,The search field is a bit like Googling within Milo – enter any organisation or contact name to find,So, you could search for an organisation by using part of its name, by searching for the charity number,thing to do is click on the Organisations tab at the top of the screen to get to the Organisations home,And because Salesforce is used across the world, you can often find helpful information just by Googling

https://scvo.scot/support/milo/training/quick-start-guide

Getting started

First steps and features The home screen On login, you will be taken to your home screen - this is where,The search field is a bit like Googling within Milo – enter any organisation or contact name to find,So, you could search for an organisation by using part of its name, by searching for the charity number,, or even searching for the phone number.,And because Salesforce is used across the world, you can often find helpful information just by Googling

https://scvo.scot/support/milo/training/getting-started

Essential digital skills

skills and life skills, so we could then take out that data and look at employability, in terms of home,Life tasksWork tasks I can search for news and online information using a browser such as Chrome, Internet,organisation’s IT policy when sharing, storing and handling information I can clear my browser and online search,Resources Using Live Chat (Digital Unite) How to Use Your Computer’s Built In Help (GCF Global) Using Search,& Learning (Microsoft) Google Sheets Training & Help (Google) Google Slides Training & Help (Google)

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/understanding-digital-inclusion/essential-digital-skills

New service delivery models

If you need to get an announcement out quickly, a Twitter thread or ‘view-only’ link to a Google Doc,Another tool for this is Intercom live chat + Google Calendar.,For small informal groups a quick WhatsApp video chat (up to 4 people) or a Google Hangout meeting can,Some easy ways to do this: An automated email with a link to a Google or Microsoft Form An embedded survey

https://scvo.scot/support/digital/service-delivery

Engaging with a new learner

Explore 360° videos from Google Arts and Culture, covering science, natural history and fashion.,It’s a familiar brand which can help new learners feel at home.,Football Memories sessions to encourage older participants to become more familiar with browsing and searching,It includes interactive video tutorials on a range of topics including online basics such as searching,Of course, access to an internet enabled device and home connectivity are huge barriers to being online

https://scvo.scot/support/digital/inclusion/doing-digital-inclusion/approach/digital-champions/engaging-with-a-new-learner

Plan your visit

View location on Google Maps. We’ve chosen the EICC because it has good transport links.,the Gathering Extra, so you can catch up on the most popular sessions from the comfort of your own home,options to choose from in Edinburgh, so we’ve teamed up with Conference Care to help you with your search

https://scvo.scot/the-gathering/plan-your-visit