Scottish Council for Voluntary Organisations

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Supporting Scotland's vibrant voluntary sector

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

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What makes a good (digital) public service?

David McNeill

7 August 2017

Posted in

Support & learning
Digital

Digital participation

Navigating the complexity of the benefits system While the Universal Credit website was as simple as,system, including: Does your child receive Personal Independent Payments?,show uptake of key benefits ranges from 50% to 86%.,However, we need to be careful not to equate a good digital public service with a service and system,Explore information on the new benefits being devolved to Scotland.

https://scvo.scot/p/15892/2017/08/07/what-makes-a-good-digital-public-service